Privacy Policy
Effective Date: February 15, 2026
Airport Transportation Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or book our shuttle, private car service, and airport transfer services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a specific consumer or device.
Personal Data You Provide Voluntarily
- Identity & Contact Data: First name, last name, email address, phone number, and billing/physical address.
- Booking & Travel Data: Flight numbers, airline details, pickup/drop-off locations, travel dates, times, and special accommodations or luggage requirements.
- Financial Data: Credit card numbers, expiration dates, billing zip codes, and transaction histories. All payment processing is securely handled by PCI-DSS compliant third-party processors.
Information Collected Automatically
- Geolocation Data: Real-time location data from your mobile device if you grant us permission via our mobile website, which allows us to coordinate seamless pickups and driver tracking.
- Log and Usage Data: IP addresses, browser types, operating systems, referring URLs, device identifiers, and pages viewed on our platform.
- Cookies and Tracking Technologies: We use cookies, web beacons, and tracking pixels to analyze trends, administer the platform, and remember user preferences.
2. How We Use Your Information
We use the information we collect for various business and operational purposes, including:
- Service Delivery: Processing your reservations, optimizing driver routing, sending ride status updates via SMS/email, and managing corporate accounts.
- Customer Support: Responding to inquiries, resolving booking disputes, and addressing feedback or safety concerns.
- Personalization: Remembering your favorite routes, preferred vehicle types, and corporate profiles to streamline future bookings.
- Safety & Security: Verifying user identities, preventing fraudulent transactions, and ensuring the safety of our passengers and drivers.
- Marketing & Communication: Sending promotional offers, seasonal discounts, and company updates (you may opt out of marketing communications at any time).
3. How We Share Your Information
We do not sell, rent, or trade your personal data to third parties. We only share your information in the following circumstances:
- With Dispatched Drivers & Subcontractors: Sharing your name, phone number, pickup/drop-off locations, and flight details with the driver assigned to your trip to facilitate the ride.
- Third-Party Service Providers: Utilizing trusted vendors to handle payment processing, cloud hosting, SMS/email notifications, and data analytics. These providers are contractually obligated to keep your data secure.
- Legal Compliance & Protection: Disclosing information if required by law, subpoena, or government regulation, or to protect the rights, property, and safety of Airport Transportation Group, our clients, or the public.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Data Security and Retention
We implement industry-standard administrative, technical, and physical security measures—including SSL/TLS encryption for data transmission—to safeguard your personal data against unauthorized access, alteration, or disclosure.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements.
5. Your Rights and Choices
Depending on your geographic location (such as the GA, SC, Florida, or other US states with comprehensive privacy laws), you may possess specific rights regarding your personal data:
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Request that we update or correct inaccurate or incomplete information.
- Deletion ("Right to be Forgotten"): Request that we erase your personal data, subject to certain legal exceptions (e.g., historical transaction data required for tax reporting).
- Opt-Out of Tracking: Adjust your browser settings to refuse cookies, or toggle off location permissions within your mobile device settings.
- SMS Opt-Out: Stop receiving automated ride alerts or marketing texts by replying "STOP" to any message received.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
6. Children's Privacy
Our Services are not intended for or directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately from our servers.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices, technologies, or legal obligations. When changes are made, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions, comments, or complaints regarding this Privacy Policy or our data management practices, please reach out to us at: